Refund policy
At Buyfusion.space, customer satisfaction is our highest priority. We proudly offer a 30-day return and refund policy to ensure confidence in every purchase.
Eligibility for Returns
Customers may request a return within thirty (30) calendar days of receiving their order.
To qualify for a return, items must:
- Be unused and in original condition
- Include original packaging
- Not show signs of misuse, damage, or alteration
- Include all accessories and components
Free Returns
We provide free returns for eligible products worldwide.
If your return request is approved, our support team will provide instructions regarding the return process.
Refund Approval
Once returned items are received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed to the original payment method.
Processing Time
Refunds typically appear within 5–10 business days after processing, depending on your payment provider.
Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include:
- Order number
- Photos of the item
- Photos of packaging
- Description of the issue
We will arrange a replacement or full refund when appropriate.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Personalized products
- Gift cards
- Clearance items
- Products marked final sale
Cancellations
Orders may be cancelled before fulfillment.
Once an order has shipped, it must follow the standard return procedure.
Contact
For return requests:
Email: support@Buyfusion.space
Phone: (204) 925-2755
Address: 218 Staines Rd, Scarborough, ON M1X 1V4, Canada